Managing After a Disaster: or There and Back Again

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In March 2005 a fire at the University at Buffalo Law School cased extensive soot and smoke damage to the Law Library and its collections. While the library literature is full of articles and books on disaster preparedness, from evacuation of staff and users to salvaging books and equipment, little guidance is available, however, on dealing with management issues such as staff morale and user frustration. If handled successfully, the inevitable disruption can provide opportunities for staff growth. Attention to issues of morale and staff cohesiveness is essential to providing the level of service that law library users expect.

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Legal Reference Services Quarterly

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